Contact

Merckit sells digital products and service workflows only. No physical item is shipped.

Support route

Use the channels below for delivery questions, payment issues, cancellation or revocation requests, refund requests, privacy requests, and seller-data questions. Please include your checkout email and order number when available.

• Email: info@merckit.com
• Telegram bot: @merckit_bot
• Channel: @merckit_com

Merchant / business information

• Legal entity: Individual entrepreneur Irina Vadimovna Trunova
• Registration number (OGRNIP): 321470400060290
• Country of registration: Russian Federation
• Registered address: available on request at info@merckit.com
• Trade name / brand: Merckit (merckit.com)
• Support email: info@merckit.com
• Payment processor: Stripe, Inc.

Records to keep

Customers should keep their order confirmation, product page, payment receipt, delivery emails, and refund policy records. Including these details with your message helps us resolve requests faster.